Product Updates & Releases
A new contract now lands in the first stage of its pipeline, so stage automations and milestone tasks start immediately instead of waiting for someone to set the stage by hand.
Read more →Utility Connect is out of limited release — any account owner or admin can now turn it on themselves and start earning referral revenue on client moves.
Read more →A smart list whose filter group joined conditions with OR could spin on "Loading contacts..." and never finish, showing 0 leads. Removing the OR was the only workaround. Those lists now load, and the larger the contact list the bigger the difference.
Read more →The mobile contact's Info tab now shows every address on file — tap one to open it in Apple or Google Maps, and add, edit, or change the primary address without switching to a desktop.
Read more →A contact auto-created from an inbound call, text or lead webhook could be placed on a contract pipeline stage such as Prospecting or Photos Scheduled. New inbound contacts now only ever land on a person pipeline stage.
Read more →Outgoing texts, emails, and calls no longer create inbox threads on their own — a conversation appears in the Inbox folder (including the AI inbox) once the contact writes back, so you can watch for real replies instead of scrolling past everything that was ever sent.
Read more →Contact lists, list counts, person search and the deleted-contacts list now update immediately after a contact changes, instead of waiting up to five minutes.
Read more →A CSV column headed simply "Status", "Owner" or "Agent" used to be auto-mapped straight onto a contact's pipeline Stage or Assigned To. In an MLS or other-CRM export those columns usually mean something else, so brand-new contacts could arrive already filed under a stage such as Closed, or handed to the wrong person, with the Map Columns screen looking correctly filled in. Those three headers are no longer matched to Stage or Assigned To.
Read more →The Contracts tab on a contact or company showed a New Contract link only once that record already had a contract. The link is now there when the record has none, which is when you need it.
Read more →When a carrier rejects texts to a number, Sure Send pauses SMS to it — but four ways of sending a text were not checking that pause and kept sending anyway. They all check it now, and you get a clear reason instead of a message that quietly fails.
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